Strategy Requires Creativity


Article + Client Projects
July 2024

__
Strategy Requires Creativity
I remember when all creative concepts were hand-drawn. I honed this skill during my college years studying illustration and design, and continue to use it to this day. Nowadays, most clients don't see my sketches, as presenting 'polished' work has become the norm. Nevertheless, my sketches are what made the project.

For me, sketching is essential for visual problem solving and connecting ideas. It continues to help me to create strong visual concepts not only requiring a skilled hand and a good eye, but also empathetic, critical, and conceptual thinking.

If you're seeking human insight, creativity, and thoughtfulness, I can help your brand craft strategic, compelling and unique solutions based on your business objectives, your brand, and your consumers.

 

KitchenAid – Packaging Design System


 

Client Project


KitchenAid – Packaging Design System
We were hired by KitchenAid to collaborate with their team of designers, engineers, photographers, and food stylists to define, develop, and design innovative packaging concepts for their award winning appliance products.

When KitchenAid approached me, they weren’t just looking to refresh their packaging—they were looking to reimagine how their iconic products could better connect to consumers, stand out on store shelves alongside competing brands, and reflect the modern, design-forward brand they had become. At the same time, they wanted to ensure that any evolution stayed rooted in the heritage that made KitchenAid a household name—especially with their globally recognized stand mixer.

Building on research and consumer insights from the first phase, we developed a clear design strategy to guide multiple packaging concepts—showcasing KitchenAid’s products as innovative, high-quality, and reinforcing the brand’s position as a leader in kitchen appliances.

When we audited the existing packaging, it became evident that it no longer reflected the expectations of today’s consumers or the evolution of KitchenAid’s products. In a market moving toward bold simplicity, clean visual storytelling, and modern minimalism, the packaging appeared dark, cluttered, and outdated.

The design challenge was clear—reimagine the packaging in a way that honored KitchenAid’s heritage, spoke directly to today’s consumers, and embraced a modern visual language. To support this evolution, we also conceptualized a modern iconography language and illustrative system that could seamlessly integrate across the new packaging.

Working closely with the internal KitchenAid team, we began by diving into consumer insights, packaging trends, and design systems across related industries while also bringing our own creative perspective to the process. From this research, we developed a series of concepts built on a refined visual language that combined bespoke product illustrations with photography to drive storytelling, supported by iconography, color, and typography. All of this was organized within a thoughtful packaging system that could extend across product lines and packaging sizes, reinforcing the brand while prioritizing clarity and consumer engagement.

The final result was a flexible, strategic packaging system that scaled across all products—unmistakably KitchenAid, while reinforcing the brand and putting clarity and consumer engagement at the forefront.


↑ Original KitchenAid Packaging

 
  • KitchenAid
    Kitchen Appliance Manufacturing

  • Packaging Design System

  • + Branded Iconography
    + Communication Design
    + Concept Development
    + Consumer & Trend Research
    + Iconography System Design
    + Instructional Illustration
    + Photoshop & Physical Mock-ups
    + Product Research
    + Qualitative Research


Twelve Days of Christmas


Client Project
November 2021

__
Twelve Days of Christmas
I designed these festive Christmas invitations for my neighbor, featuring the illustration of a partridge in a pear tree by CSA Design. To make it *pop*, I incorporated gold foil. The final invitations were printed by Moo.

  • + Graphic Design

  • + Creative Direction
    + Concept Development
    + Graphic Design & Layout
    + Print Management


Portrait Style Evolution


Client Project + Product
March 2021

__
Portrait Style Evolution
These portraits illustrations started as a self-initiated project in 2013 as a stratagem, but also to expanded my skill as an illustrator.

The project began with drawing a few of my Facebook friends and turned into a series of paid client projects for the CanUX Conference, Herman Miller, Fast Company, and IxDA. This personal initiative were simple portrait line studies and evolved to a refined style without compromising its minimalist feel. Portraits from top to bottom: Sam Bleckley, Steve Frykholm, and Hamad Al Zemami.

  • Looking for a custom illustrated portrait of yourself or a group? Reach out via email for further information and details.


Hamad Al Zemami


Client Project
November 2020

__
Hamad Al Zemami
I was commissioned to create a portrait of Hamad. The minimalist illustrative style began with simple lines and has since evolved with the addition of bold fills. These portraits are part of a continued series inspired by a self-promotional project I initiated in 2012, named Facebook Friends.

  • + Portrait Illustration

  • + Style Development
    + Sketching & Ideation
    + Illustration

  • Looking for a custom illustrated portrait of yourself or a group? Reach out via email for further information and details.


Sidewalk Serenade


Client Project
August 2020

__
Sidewalk Serenade
An invitation I designed for my neighbors, Barbara & George Gordon, who annually host a delightful tradition in our neighborhood. Every summer, they arrange for a small ensemble from the Grand Rapids Orchestra to serenade us in their front yard. The cards I created featured a touch of elegance with flashes of gold foil, adding a touch of bling, bling to the invitation.

  • + Graphic Design

  • + Creative Direction
    + Graphic Design
    + Print Management


ITHAKA S+R, Brand Collateral Design System


Client Project


ITHAKA S+R, Brand Collateral Design System
ITHAKA S+R, an organization that conducts research and provides strategic guidance to help the academic community navigate economic and technological change, needed a unified design system for all their communication materials. They hired us to modernize their system by creating an accessible, brand-compliant design that could be easily updated and maintained by their team.

A key requirement was enabling staff to create or update all redesigned materials. Our research identified Google Workspace (Docs, Slides, and Sheets) as the optimal platform for implementation. The resulting design system follows Ithaka’s brand guidelines, incorporates accessibility considerations—including color blindness and visual impairments—and provides clear, distinct visual cues for different document types such as case studies, issue briefs, research reports, and unpublished reports.

Through iterative design explorations, we delivered a unified system that gives Ithaka’s educational research materials and presentations a consistent, distinctive, and accessible visual identity.

  • ITHAKA S+R
    Research & Consulting Services

  • + Design System

  • + Concept Development
    + Creative Assets
    + Illustration
    + Infographic Design
    + Qualitative Research
    + Visual Identity


KitchenAid Coffee Drip


Client Project
June 2019

__
KitchenAid Coffee Drip
Renowned as a leader in kitchen product design and innovation, KitchenAid stands as one of the most recognizable brands in the industry. Within their extensive product catalog, KitchenAid offers coffee makers that seamlessly blend innovative design with precision engineering, ensuring exceptional brewing experiences tailored to both casual coffee drinkers and connoisseurs. KitchenAid enlisted my expertise to visually illustrate their latest drip coffee maker, showcasing its innovative approach to evenly saturating coffee grounds.

Drawing from my comprehension of the innovative Spiral Head feature's functionality, I created a series of sketches to depict its role in ensuring consistent water saturation of coffee grounds for optimal flavor extraction. The project progressed through various stages, from discovery to concept sketching and ideation. Incorporating diverse perspectives, we determined the most impactful approach to illustrate the idea. This resulted in a straightforward line drawing with nuanced coloring and a phantom-style technical illustration.

  • + Product Illustration

  • Creative Leadership:
    + Design Direction
    + Client & Project Management
    + Research

    Design Execution:
    + Concept Development
    + Design Ideation
    + Graphic Design
    + Illustration


Ancestry DNA – Visual Design System


Client Project


Ancestry DNA – Visual Design System
We helped Ancestry DNA, a leader in genealogy and genomics, define and develop a unified visual language system for their trait products using an iterative, user-driven framework.

The initiative focused on two primary objectives: to create a cohesive system of conceptual trait illustrations that helped users explore how their genes influence physical, nutritional, and sensory traits, and to ensure the visuals remained appropriately abstract, avoiding implications of scientific precision or universal accuracy for every individual.

The project followed our user-centered, iterative process—encompassing foundational research and discovery, qualitative research, and conceptual exploration informed by user feedback. This process guided the development of a visual language that brought consistency and clarity across Ancestry’s trait products, while layering illustrations over diverse, human-centered photography to deepen storytelling.

Additionally, the product’s visual system emphasized social engagement, education, and fun—combining scientific insight with approachable design, storytelling, and custom photography to deliver an engaging and memorable user experience. Informed by the completed live visual system and user analytics, the Traits product section achieved a 75% customer satisfaction rate and a 40% take rate among users, while weekly visits across all DNA products increased by 326%.

Note: The graphic above is a coalescence of artifacts—including research, design, illustration, iconography, and photography. Together this board shaped the overall visual language for Ancestry’s digital products.

 
  • Ancestry DNA
    Biotechnology & Information Services

  • Visual Design System

  • + Concept Development
    + Illustrative Storytelling
    + Product Research
    + Qualitative Research
    + Sketching & Ideation
    + Visual Identity System


Sleepy Cat


Creative Musing
January 2019

__
Sleepy Cat
My goal for this small illustration and animation was to depict a simple sleeping cat while maintaining its circular shape. During the sketching and ideation phase, I created numerous variations to ensure the effectiveness of how the animation behaved.

 

Patagonia


Client Project
January 2019

__
Patagonia
Patagonia, a renowned outdoor clothing and gear company, embodies a commitment to environmental sustainability and ethical business practices while offering high-quality products for outdoor enthusiasts. I was hired by Patagonia to create several sketches and illustrations based on their prompt, "Eat Local."

I created a range of concept sketches inspired by the "eat local" theme and collaborated with Patagonia, iterating until we achieved mutual satisfaction. From these skteched concepts, Patagonia chose a refined illustration titled "Eat Local, Watering Can," which was selected and printed on their tees.

  • Illustration

  • + Concept Development
    + Sketching & Ideation
    + Illustration


Spectrum Health


Client Project
December 2017

__
Spectrum Health
A prominent healthcare provider dedicated to delivering exceptional medical services and improving community health, Spectrum Health (now Corwell Health) plays a vital role in enhancing the well-being of individuals across various West Michigan. Working alongside a team of engineers and developers, I helped design and develop functional prototype application named My Chart.

The application catered to both new and returning patients of Spectrum Health facilities, offering features such as iPad-based check-in for hospital and doctor appointments, seamless access to medical records, and entertainment options. This endeavor required a strategic approach, including the use of personas, iterative wire-framing, and meticulous design iterations to craft a compelling and user-centric digital journey for patients.

  • + Customer Journey Storytelling
    + UX/UI Design

  • + Design Direction
    + Qualitative & Quantitative Research
    + Concept Development
    + Sketching & Ideation
    + Illustrative Storytelling
    + User Experience

  • This project was developed in collaboration with Mutually Human.


Fultonwood Type Foundry


Client Project + Product
September 2017

__
Fultonwood Type Foundry
A small West Michigan type foundry, founded by Zac Freeland, a young enthusiastic graphic and type designer. He now is works for the Detroit Red Wings & Detroit Tigers as a graphic designer. Dream job!

I collaborated with Fultonwood Type Foundry to create an illustrative story highlighting their design process and homage to traditional typeface tools, echoing the stylistic elements of typefaces they craft.

  • + Poster Illustration & Design

  • + Illustration
    + Graphic Design

  • This poster is available for purchase in my shop.

  • The posters is paired with the typeface Bronkema designed by Zac Freeland. See more of his work on his website.